Returns & Exchanges
At GRYPHLINE STORE, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn and unwashed, with all designer tags securely attached.
Return Process
- 1.Initiate Your Request
Log into your GRYPHLINE account and navigate to your order history to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring the packing slip is included to facilitate faster processing.
- 3.Ship the Items
Affix the prepaid shipping label provided in your return portal and drop the package off at any authorized carrier location.
- 4.Refund Processing
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
